Order data: your name, email, phone number, delivery address, registered address where customs requires it, and the items you order. Payment status. We never see or store your card details — payments are processed by our payment provider. Account data, if you create an account. Cookies and usage data for analytics — only with your consent.

To process and deliver your order and provide customer service — performance of a contract. To prepare customs documents and meet tax and accounting obligations — legal obligation. To measure and improve the website — only if you accept analytics cookies (consent).

Nova Post — to deliver your parcel and clear it through customs. Our payment providers — to process your payment. Our email provider — to send order emails. Analytics providers — only with your consent.

Privacy policy

Who we are

The data controller is LLC MF Radiator, 4-B Sosenske shose, Lityn, 22300, Ukraine. You can contact us about your data at the email address shown at the bottom of this page.

What data we collect

Order data: your name, email, phone number, delivery address, registered address where customs requires it, and the items you order.
Payment status. We never see or store your card details — payments are processed by our payment provider.
Account data, if you create an account.
Cookies and usage data for analytics — only with your consent.

Why we use it

To process and deliver your order and provide customer service — performance of a contract.
To prepare customs documents and meet tax and accounting obligations — legal obligation.
To measure and improve the website — only if you accept analytics cookies (consent).

Who we share it with

Nova Post — to deliver your parcel and clear it through customs.
Our payment providers — to process your payment.
Our email provider — to send order emails.
Analytics providers — only with your consent.

International transfers

We are based in Ukraine, outside the European Economic Area. Transferring your data to us is necessary to perform the contract you enter into with us (Article 49(1)(b) GDPR).

How long we keep it

Order and invoice data are kept for as long as tax and accounting law requires. Account data are kept until you delete your account.

Your rights

You have the right to access, correct or delete your data, to restrict or object to its processing, to data portability, and to withdraw your consent at any time. You also have the right to lodge a complaint with the data protection authority in your country.

Cookies

We use essential cookies to run the shop and remember your basket. Analytics and advertising cookies are used only if you accept them in the cookie banner.